RULE: 19 - SHIPPERS REQUESTS IN FOREIGN COMMERCE Eff: 23MAY2022
Effective | 23MAY2022 |
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Filed | 23MAY2022 |
Filing Codes | I |
A. Shippers may transmit requests, consultations and complaints to: WEN-PARKER LOGISTICS, INC. 6101 Strawberry Lane Louisville, Kentucky 40214 U.S.A. Attn: Brittney Mercer Phone: 502-964-6868 Fax: N/A E-Mail: bmercer@wen-parker.com B. As used in this rule, the phrase "request and complaint" means any communication requesting a change in tariff rates, rules or regulations; objecting to rate increases or other tariff changes; and protests against erroneous billings due to an incorrect commodity classification, incorrect weight or measurement of cargo or other implementation of the tariff. Routine requests for rate information sailing schedules, space availability and the like are not included in the foregoing. C. Shippers' request for rate action must include at least the following information: - Shipper's Name/Address/Telephone Number - Commodity Description - Port/Point of Loading - Port/Point of Discharge - Cargo Quantity - Anticipated Shipment Date