RULE: 20 - OVERCHARGE CLAIMS Eff:
| Filing Codes | I |
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a. All claims for adjustment of freight charges must be presented to
the Carrier in writing (at the address shown in Rule 19) within
three (3) years after the date shipment was tendered to the
Carrier.
b. Claims for freight rate adjustments will be acknowledged by the
Carrier within twenty (20) days of receipt by written notice to
the claimant of all governing Tariff provisions and claimant's
rights under the Shipping Act of 1984, as amended.
c. Claims seeking the refund of overcharges may be filed in the
form of a complaint with the Federal Maritime Commission,
Washington, DC 20573, pursuant to the Shipping Act of 1984,
as amended. Such claims must be filed within three (3) years
of the date the cause of action occurred.
d. Any expenses incurred by the Carrier in connection with its
investigation of claim shall be borne by the party responsible
for the error, or, if no error be found, by the claimant.
