Effective	01JUNE2017
Filing Codes	I

Any Shipper may transmit his requests, questions or complaints
as hereinafter defined to the Carrier (or any Carrier Agent).  
Additionally inquiries may be addressed to the Carrier orally
or in writing at the address shown below:
     
   ROHLIG USA, LLC
     1601 Estes Avenue
     Elk Grove, Illinois 60007
     U.S.A.
   
     Telephone: (224) 563-3300
    
As used in this Rule, the terms "Request" or "Complaint" means any
communication to the Carrier requesting a change in individual NRAs,
rates or charges; objections to rate increases or other Tariff
changes; protests against alleged erroneous billings due to an
incorrect commodity description, classification or incorrect weight
or measurement of cargo; or other problems from the implementation
of the Tariff. Routine requests for rate quotes, sailing schedules,
space availability and the like are not included in the foregoing
definition of "requests" or "complaints."
    
Requests for reduced rates should give details of commodity, value,
packing, weight/measurement ratio, prospective volume, proposed
rate requested and all other relevant details.

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